RETURN POLICY OF PRODUCTS Product returns are accepted in any case subject to the following conditions: - The product packaging has not been opened - To be preceded by telephone or electronic information via e-mail - The period of 14 days from its receipt has not passed - Book returns are not accepted - The return costs of the item are borne by us
RETURN POLICY OF DEFECTIVE PRODUCTS
Returns of defective products, which were hit or broken during transport as well as products that were sent by mistake of the company are always accepted with the validity of the following conditions:
- To be preceded by telephone or electronic information / statement via e-mail within 48 hours of receipt
- Agree on how to return the product
- The costs of return, replacement and resending of the item are borne by the company
For any assistance regarding the return of products, the customer service department of abc toys is always at your disposal, to serve you:
Monday to Friday 09:00 a.m. until 19:00 p.m.
Call center: (+30) 22910 90950 & 22910 92530 for Greece
(+357) 22053880 for Cyprus
Fax: (+30) 22910 90208
e-mail: info@abctoys.gr